SUSAN WORD

ETHICS AMBASSADOR

After holding several leadership positions in private and in public sectors, start-ups to Fortune 500 companies, Susan launched her own consulting practice, forWord Connections, LLC in 2014. In addition, she joined the Lynch Law Firm in 2019 as the Senior Human Resources Consultant.  She advises and develops leaders on Human Resources Management, Workforce Planning, Process Improvement, and Strategic Planning. Susan helps build stronger organizations as she delivers customized training and development including follow-up coaching to enhance implementation and accountability. Susan works with people to make companies better. She brings value that improves companies’ bottom line by providing targeted solutions that measurably improve talent engagement, retention, & productivity. Susan’s background includes 20+ years in HR Management and 15 years in Operations management.  She led HR departments in semiconductor manufacturing, electronics testing, municipal government, public utilities, outsourced sales, and medical services.  In addition to her consulting firm, Susan gives back the HR community by teaching the Human Resources Certification Prep Course at Austin Community College and Temple College. She began her career in the United States Army as a commissioned officer and Blackhawk helicopter pilot.  As a conscientious veteran she is an active volunteer with the Employer Support of Guard and Reserve (ESGR) and active in human resources professional associations.  She has a Master of Arts Degree in Human Resources Development Leadership from the University of Texas at Austin.